DMAIC

Most organizations today have adopted a problem solving model of one kind or another. The benefits associated with following the DMAIC (Define, Measure, Analyze, Improve, Control) model include:

1. increased clarity regarding the scope and definition of problems

2. thorough data collection and analysis which increase the chance of success

3. root causes are likely to be identified and eliminated so problems do not re-occur

4. ideas for solutions are generated and explored after the root cause is identified

5. the selection of best alternatives is based on specific criteria which support organizational objectives

6. measures are identified and tracked to sustain gains & continually monitor improvement

 

The DMAIC model offers a detailed approach to solving complex problems:

 

DEFINE

Team Charter
High Level Process Map
Voice of Customer

 

MEASURE

Baseline Measures
Suspected Cause & Effect Measures
Fishbone Diagrams
Detailed Process Mapping

 

ANALYZE

Descriptive Statistics:
Pareto Analysis
Histograms
Scatter Plots
Run Charts

Inferential Statistics:
Hypothesis Testing ( t-tests, F Tests, ANOVA, Regression, Chi Square, Moods Median Test) 
Design of Experiments

 

IMPROVE

Creative Idea Generation
Idea Filtering
Narrowing & Selection
Failure Modes Effects Analysis
Poka Yoke
Piloting
Implementation Planning

 

CONTROL

Control Charts
Response Plans
Scorecards / Dashboards
Documentation

Training Services

To Contact Burns Associates:

 

Phone: 561-317-6190

E-mail: info@burnsassociates.net

Burns Associates

Business Process Improvement Specialists