DMADV - Process Design |
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Whether you need to Design a new process or conduct a major Redesign of an existing process, the DMADV (Define, Measure, Analyze, Design, Verify) approach provides a comprehensive structure to build quality from the outside in.
Benefits of using the DMADV approach include: 1. thorough understanding of Customer Requirements using Conjoint Analysis 2. complete analysis of Business Requirements and options for design 3. use of proven tools to manage apparent design contradictions (i.e., want output faster with higher quality) 4. creative ideas for design are generated using techniques such as If Only and TRIZ 5. the selection of best alternatives is based on criteria which supports organizational objectives 6. new processes are error-proofed from the design stage (Poka-Yoke) 7. measures are identified and tracked to sustain quality & continually monitor improvement
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Training Services |
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Burns Associates |
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Business Process Improvement Specialists |
