Business Improvement Specialists

Business Improvement Specialists

10 STEPS TO PROCESS IMPROVEMENT

 

1. IDENTIFY CORE PROCESES

2. IDENTIFY OUTPUTS, CUSTOMERS, INPUTS, SUPPLIERS, AND MAJOR PROCESS STEPS FOR CORE PROCESSES

3. GATHER& ANALYZE "VOICE OF CUSTOMER" DATA

4. BASELINE CRITICAL PROCESS PERFORMANCE

5. MEASURE PROCESS PERFORMANCE AGAINST CUSTOMER REQUIREMENTS

6. IDENITIFY AND PRIORITIZE TARGET AREAS FOR IMPOROVEMENT

7. INITIATE PROCESS IMPROVEMENT / DESIGN IN AREAS WITH A GAP

8. CREATE SOLUTIONS

9. IMPLEMENT

10. MONITOR

Consulting Services

To Contact Burns Associates:

 

Phone: 561-317-6190

E-mail: info@burnsassociates.net

Burns Associates